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General Service Executive

Mr. Abdurazak Fedilu Umer

Contact Information:
Phone: +25911750086

 Email: This email address is being protected from spambots. You need JavaScript enabled to view it. OR This email address is being protected from spambots. You need JavaScript enabled to view it.

I. Objectives/Goals

  1. Ensure Operational Efficiency: Oversee and manage all general service functions of the university to ensure smooth, effective, and uninterrupted administrative operations.
  2. Support Teaching and Learning: Provide logistical, maintenance, and facility-related support to enhance the core mission of the university education and research.
  3. Promote Safety and Sustainability: Ensure that the university’s infrastructure, utilities, and service operations adhere to safety, environmental, and sustainability standards.
  4. Enhance Service Delivery: Improve the quality and responsiveness of services such as transportation, security, cleaning, maintenance, and other support systems.
  5. Resource Optimization: Ensure efficient and cost-effective use of resources, including human, financial, and material, in the execution of general service activities.

II. Duties and Responsibilities

  1. Facility and Infrastructure Management
    • Supervise the maintenance of university buildings, offices, lecture halls, dormitories, and other facilities.
    • Oversee renovations, repair works, and ensure proper upkeep of physical infrastructure.
  2. Transport and Logistics
    • Manage the university’s transportation system including vehicle allocation, maintenance, and scheduling.
    • Ensure that logistics support is provided efficiently for university events, fieldwork, and academic travel.
  3. Security and Safety
    • Coordinate and supervise campus security operations.
    • Work with relevant bodies to develop and implement safety protocols and emergency preparedness plans.
  4. Cleaning and Sanitation
    • Oversee cleaning operations across university facilities to maintain hygiene and a conducive learning environment.
    • Monitor sanitation service providers and ensure compliance with health standards.
  5. Utilities and Supplies
    • Manage utility services such as water, electricity, and telecommunications.
    • Ensure continuous provision and timely maintenance of these services.
  6. Property Administration
    • Keep proper records and supervise the utilization, maintenance, and disposal of university property and equipment.
    • Monitor inventory systems and ensure accountability of assets.
  7. Procurement Support
    • Provide technical input in procurement planning related to general services.
    • Collaborate with the procurement department to ensure timely and efficient service-related purchases.
  8. Team Leadership and Staff Management
    • Supervise and evaluate the performance of general service staff.
    • Facilitate training and capacity-building programs for the general services team.
  9. Reporting and Documentation
    • Prepare regular performance and operational reports.
    • Maintain accurate records of general service activities, incidents, and resource usage.
  10. Compliance and Policy Implementation
    • Ensure adherence to government and university regulations related to general services.
    • Implement institutional policies and guidelines in service operations.